Wafer Systems offers a complete Cisco IP Phone and Collaboration Solution. Based on the Cisco solution, we independently develop the IP Phone Call Statistics and Analysis System, which is the only call billing product certificated by Cisco. The system supports access to and integration with Cisco hardware devices. By collecting data from multiple CDR sources like Cisco Call Manager, Cisco Call Manager Express and voice gateways, our system is equipped with call analysis and billing functions based on FAC code in Cisco Call Manager, providing convenience for you to analyze, manage and balance phone call bills.
Our system can provide call billing information and reports by individual user, department, project, FAC code and branch, as well as local call and domestic long-distance billing by landing gateway, helping enterprises to balance accordingly.2.Excellent Voice Call Cost Checking Solution
Our system provides analysis and investment evaluation for you based on voice communication network. It lists the IP call statistical results, calculates the equivalence cost of IP call reflecting in PSTN fee rate, display the relation between the investment and benefit in detail.3.Excellent IP QoS Analysis and Statistics Tool
Based on the delay, jitter and packet loss, our system provides a QoS analysis tool. It defines the service level for every call and strictly separates the service level of every IP call, reflects IP network performance timely and accurately and provides an efficient way to control quality of whole IP network.4.Convenient Telephone Management Tool for IT Department
Our system provides sufficient call statistics and voice quality analysis reports, giving IT managers explicit understanding on status of voice system application and load distribution, helping you to maximize the application of IP call system.
Wafer Systems Phone Call Statistics and Analysis System is a complete set of unified enterprise communication platform. The system supports access to and integration with Cisco hardware devices. By collecting data from multiple CDR sources like Cisco Call Manager, Cisco Call Manager Express and voice gateways, our system has call analysis and billing functions based on FAC code in Cisco Call Manager, providing convenience for you to analyze, manage and balance phone call bills.
Balancing analysis for Call fees
Billing calls by individual user, department and branch
Billing calls by service provider
Billing calls by gateway
Billing calls by FAC code
Voice communication cost analysis
Voice communication system cost-efficiency analysis
Voice communication re-investment analysis
IP phone call QoS analysis
Daily IP phone call traffics statistics and analysis
Daily IP voice network maintenance reporting
Detailed call recording by various condition for administrative investigation